CCHMC Genomics Sequencing Facility

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Logins to the CCHMC Genomics Sequencing Facility interface utilize CCHMC network IDs for internal investigators, or StratoCore email addresses for external investigators. Please enter the appropriate information below.

Login ID:

Password:


For external (non-CCHMC) investigators, if you have forgotten your StratoCore password, you can reset it by sending an email to help-cores@bmi.cchmc.org.

For CCHMC investigators, click here to reset your password.

FREQUENTLY-ASKED QUESTIONS

Didn't find your problem (or a solution) here? Feel free to contact us at by phone at (513) 636-2801, or send an email to dnacore@cchmc.org.

If you decide to email, make sure you include:

  • a clear description of your problem, including what you already tried
  • any error message(s) you received, copy-pasted verbatim; screenshots are OK, too

Downloading results

I tried to connect with SFTP and got the error message no matching key exchange method found. What does that mean?

See the Downloading Results page for more information about SFTP downloads.

The SFTP server product that we use (ActiveMFT) offers up older, weaker cryptography protocols during the connection process, which newer SFTP clients may be configured to refuse by default.

If you are using the command-line sftp client, you can deliberately allow a less secure algorithm during the key exchange process with the -oKexAlgorithms option: 

sftp -P 51022 -oKexAlgorithms=+diffie-hellman-group1-sha1 \
     <username>@activemft.research.cchmc.org
Add these lines to your ~/.ssh/config to default to this option every time you connect with the ActiveMFT server: 
Host activemft.research.cchmc.org
    KexAlgorithms +diffie-hellman-group1-sha1

Technical details may be found here.